Privacy Policy

The Wellbeing Clinic

Last updated: 29 January 2026

1. Introduction

Welcome to The Wellbeing Clinic (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal data in a transparent and secure way.

This website acts as an information and booking platform only for wellbeing and therapy services provided by Turadh Therapy and AXIS Wellbeing. Therapy services themselves are delivered independently by those providers, each of whom has their own Privacy Policy governing client data.

This Privacy Policy explains how we collect and use personal information through this website only.

2. Who We Are

The Wellbeing Clinic
28 Grahams Road
Falkirk
FK1 1HR

If you have any questions about this policy or how your data is handled, you can contact us using the details above.

3. What Data We Collect

We collect limited personal data through this website, only where you choose to provide it. This may include:

Your name
Your email address
Your phone number
Booking or enquiry details submitted via contact or booking forms

We do not collect or store:

Therapy notes
Health or medical records
Payment card details
Sensitive personal data related to treatment

Any information relating to therapy sessions is handled directly by Turadh Therapy or AXIS Wellbeing under their own Privacy Policies.

4. How We Use Your Information

We use your information only to:

Respond to enquiries
Process booking requests
Pass relevant booking details securely to the appropriate provider (Turadh Therapy or AXIS Wellbeing)
Manage website administration and functionality

We do not use your data for marketing unless you have explicitly opted in.

5. Legal Basis for Processing

Under UK GDPR, we process your data on the basis of:

Consent – where you submit an enquiry or booking
Legitimate interests – to operate and administer the website and booking process

You can withdraw consent at any time by contacting us.

6. Sharing Your Data

We only share your data where necessary and appropriate, including:

With Turadh Therapy or AXIS Wellbeing, solely to manage your enquiry or booking
With website or booking system providers who support site functionality (under GDPR-compliant agreements)

We do not sell, rent, or trade your personal data.

7. Third-Party Privacy Policies

Once you engage in services with either provider, your personal data will be governed by their own Privacy Policies:

Turadh Therapy Privacy Policy –
AXIS Wellbeing Privacy Policy – https://www.axiswellbeing.uk/terms-of-use-and-privacy-policy

We encourage you to review these policies before commencing any services.

8. Data Storage and Security

We take reasonable steps to protect your information, including:

Secure website hosting
Limited access to submitted data
Use of reputable third-party platforms

Data submitted via this website is retained only for as long as necessary to manage enquiries and bookings, unless legal or regulatory requirements apply.

10. Cookies

This website may use essential cookies to ensure basic functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website, with the updated date clearly shown.